Information about the Data Controller: “Ivently” Ltd. is a limited liability company registered with the Commercial Register at the Registry Agency under Unified Identification Code (UIC) 207352967, managing the website www.evently.bg and conducting activities through it. The company’s registered address is: 4 Vasil Chekelarov Street, Floor 3, Apartment 9, Plovdiv, Bulgaria, email address contacts@evently.bg, phone number +359 877 798 707.

Bases and Purposes for Processing Your Personal Data: We process your personal data based on the following grounds:

        1. Contracts for the provision of our services;

        2. Explicit consent provided by you, with specific purposes indicated for each case;

        3. Legal obligations imposed by law.

In the following paragraphs, you will find detailed information regarding the processing of your personal data depending on the basis for their processing.

For Contract Performance: We process your personal data to fulfill contractual and pre-contractual obligations, and to exercise rights under contracts entered into with you.

Processing purposes include:

         Establishing your identity;

         Providing functionality of our website;

         Generating and sending invoices for services purchased from us;

         Identifying and/or preventing illegal actions or actions contrary to our terms.

Data processed under this basis: Under the contract concluded between us and you, we process information related to the type and content of the contractual relationship, including but not limited to:

         Contact information: contact address, email, phone number;

         Order details;

         Correspondence related to overall service – email, letters, information about your requests for issue resolution, complaints, inquiries, feedback received from you;

         Bank account number or other banking and payment information for payments made;

         Other information such as:

                 IP address during visits to our website;

                 Demographic data;

                 Social media profile data;

                 Information about your actions on the website.

The processing of the provided personal data is mandatory for us to conclude and perform the contract with you. Without providing us with the aforementioned data, we would not be able to fulfill our obligations under the contract.

 

When we erase data collected on this basis: We delete data collected on this basis 2 years after the termination of the contractual relationship, whether due to contract expiration, dissolution, or other reasons.

For the purpose of fulfilling regulatory obligations: It may be required by law for us to process your personal data. In these cases, we are obligated to perform processing, such as:

Obligations under the Anti-Money Laundering Act; Fulfillment of obligations related to distance selling, sales outside commercial premises, as provided in the Consumer Protection Act; Providing information to the Consumer Protection Commission or third parties, as provided in the Consumer Protection Act; Providing information to the Personal Data Protection Commission in connection with obligations stipulated in the regulatory framework for personal data protection; Obligations provided in the Accounting Act and the Tax-Insurance Procedural Code and other related regulatory acts, in connection with maintaining proper accounting; Providing information to the court and third parties within a legal proceeding, in accordance with the requirements of applicable procedural acts.

When we erase personal data collected on this basis: We delete data collected based on legal obligations once the obligation for collection and storage has been fulfilled or terminated.

With your consent: We process your personal data on this basis only with your explicit, unequivocal, and voluntary consent. We will not impose any adverse consequences on you if you refuse the processing of personal data.

Consent is a separate basis for processing your personal data, and the purpose of processing is stated within it, not covering the purposes listed in this policy. If you provide us with the relevant consent and until its withdrawal or the termination of any contractual relationship with you, we prepare suitable product/service offers for you, performing detailed analyses of your basic personal data.

Withdrawal of consent: Provided consents can be withdrawn at any time. The withdrawal of consent does not affect the performance of contractual obligations. If you withdraw your consent for the processing of personal data for any or all of the methods described above, we will not use your personal data and information for the purposes specified above. The withdrawal of consent does not affect the legality of processing based on consent before its withdrawal.

To withdraw given consent, you only need to use our website or simply contact us.

When we erase data collected on this basis: Data collected on this basis will be deleted at your request or 12 months after their initial collection.

How we protect your personal data: To ensure adequate protection of the company’s and its customers’ data, we implement all necessary organizational and technical measures as stipulated in the Personal Data Protection Act.

The company has established rules to prevent abuses and security breaches, which aid in processes for safeguarding and ensuring the security of your data.

For maximum security during processing, transmission, and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.

User Rights: Every user of the website enjoys all rights for personal data protection according to Bulgarian legislation and European Union law.

The user has the right to exercise the following: Awareness (regarding the processing of their personal data by the administrator); Access to their own personal data; Correction (if the data is inaccurate); Deletion of personal data (“right to be forgotten”); Restriction of processing by the administrator or data processor; Portability of personal data between separate administrators; Objection to the processing of their personal data; The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects them; The right to judicial or administrative protection if the data subject’s rights have been violated.

The user can request deletion when one of the following conditions is met: The personal data are no longer necessary for the purposes for which they were collected or otherwise processed; The user withdraws their consent, and there is no other legal basis for the processing; The user objects to the processing, and there are no legitimate grounds for processing that take precedence; The personal data have been processed unlawfully; The personal data must be erased for compliance with a legal obligation under Union or Member State law applicable to the administrator; The personal data have been collected in relation to the offer of information society services to children, and the consent was given by the holder of parental responsibility for the child.

The user has the right to restrict the processing of their personal data by the administrator when: They contest the accuracy of the personal data. In this case, the processing limitation is for a period allowing the administrator to verify the accuracy of the personal data; The processing is unlawful, but the user opposes the erasure of the personal data and instead requests the restriction of their use; The administrator no longer needs the personal data for the purposes of processing, but the user requires them for the establishment, exercise, or defense of legal claims; The user has objected to processing pending verification whether the legitimate grounds of the administrator override those of the user.

Right to Data Portability: The data subject has the right to receive the personal data concerning them, which they have provided to the administrator, in a structured, commonly used, and machine-readable format and has the right to transmit those data to another administrator without hindrance from the administrator to whom the personal data have been provided, where the processing is based on consent or on a contract, and the processing is carried out by automated means. When exercising their right to data portability, the data subject has the right to have the personal data transmitted directly from one administrator to another, where technically feasible.

 

Right to Object: Users have the right to object to the processing of their personal data by the administrator. The data controller is obliged to cease processing, unless they can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims. In cases of objection against processing for direct marketing purposes, the processing must be ceased immediately.

Complaint to the Supervisory Authority: Every user has the right to lodge a complaint against unlawful processing of their personal data to the Personal Data Protection Commission or the competent court.